Legal

Privacy Policy

How we collect, use, and protect your personal data.

Last Updated: April 2026  |  Effective Date: April 2026

Table of Contents

  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Data Sharing
  5. Data Security
  6. Data Retention
  7. Your Rights
  8. Cookie Policy
  9. Third-Party Services
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

1. Introduction

Nisha Beauty Salon ("we," "our," or "us") is a professional home-service beauty business operating throughout Kuwait. We are committed to protecting the privacy and personal data of our clients, website visitors, and anyone who contacts us.

This Privacy Policy explains how we collect, process, store, and protect personal information in connection with our website (www.nishabeautysalon.com) and our beauty services. We operate in accordance with applicable Kuwait privacy regulations, and we have adopted principles aligned with international best practice including the General Data Protection Regulation (GDPR) where relevant.

By using our website or services, you consent to the practices described in this policy.

2. Data We Collect

We collect personal data only where necessary to provide our services or respond to your enquiries. The categories of personal data we may collect include:

Information You Provide Directly

  • Identity information: Full name
  • Contact information: Phone number, WhatsApp number, email address
  • Location information: Area or governorate for home service delivery
  • Appointment details: Preferred service, date, time, and any special requirements
  • Communications: Messages sent via our contact form, WhatsApp, Instagram, or phone

Information Collected Automatically

  • Usage data: Pages visited, time spent on site, referring URL
  • Device data: Browser type, operating system, device type
  • IP address: Used for security and analytics purposes (anonymised where possible)
  • Cookie data: See our Cookie Policy below

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and confirm booking requests for home beauty services
  • To contact you via phone or WhatsApp to coordinate appointments
  • To respond to enquiries submitted through our contact form or social media
  • To send appointment confirmations and reminders
  • To improve our website content and user experience
  • To analyse website traffic and measure the effectiveness of our services
  • To comply with legal obligations applicable in Kuwait
  • To protect against fraud and ensure website security

We do not use your data for unsolicited marketing communication without your explicit consent. We do not sell, rent, or lease your personal data to any third party.

4. Data Sharing

We do not share your personal data with third parties except in the following limited circumstances:

  • Service providers: We may share data with trusted service partners (e.g., website hosting, analytics) who process data on our behalf under strict confidentiality agreements
  • Legal requirements: We may disclose data if required by law, court order, or government authority in Kuwait
  • Business safety: Where necessary to prevent fraud, protect rights, or ensure safety

All third-party processors are required to handle your data securely and in accordance with applicable privacy laws.

5. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • HTTPS encryption for all data transmitted through our website
  • Restricted access to personal data — only authorised team members can access client information
  • Secure storage of any physical or digital records
  • Regular review of our security practices

While we take all reasonable steps to protect your data, no internet transmission or storage system is 100% secure. Should a data breach occur that affects your rights, we will notify you promptly.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

  • Booking and appointment records: retained for up to 2 years after your last appointment
  • Contact enquiry records: retained for up to 12 months after the enquiry is resolved
  • Analytics data: retained for up to 26 months in anonymised form

After the applicable retention period, your data will be securely deleted or anonymised.

7. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data where there is no legitimate reason to retain it
  • Right to restrict processing: Request that we limit how we use your data in certain circumstances
  • Right to object: Object to the processing of your data for direct marketing purposes
  • Right to data portability: Request your data in a portable, machine-readable format
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days.

Our website uses cookies and similar tracking technologies to improve functionality and understand how visitors use the site.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow us to recognise your browser and remember certain information about your visit.

Types of Cookies We Use

  • Essential cookies: Required for the website to function properly (e.g., remembering your cookie consent preference). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Used in anonymised form where possible.
  • Preference cookies: Remember your settings and preferences for a better experience on return visits.

Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent notice. You may accept all cookies, decline non-essential cookies, or manage your preferences via your browser settings.

Please note that disabling certain cookies may affect the functionality of the website. For more information on managing cookies, visit aboutcookies.org.

9. Third-Party Services

Our website may include links to or use the following third-party platforms. These services have their own privacy policies, which we encourage you to review:

We are not responsible for the content or privacy practices of third-party websites or services.

10. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated to existing clients via WhatsApp or email where applicable.

Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we handle your personal data, please contact us:

We are committed to addressing your concerns promptly and fairly.

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